A step-by-step walkthrough of how Centenant STM works - from registration to daily scheme management.
Create your scheme admin account in minutes. No installation required - everything is cloud-based and accessible from any device immediately after registration.
Add tenant and owner information for each unit in your complex. The system auto-generates login credentials and sends them directly to the registered user.
Assign trustees to specific complaint categories so incoming complaints are automatically routed to the right person - no manual sorting needed.
Handle complaints end-to-end with a full communication log. Contact complainants or subjects via email or SMS directly from the system. All correspondence is recorded.
Send email or SMS notifications to your entire complex, or target a specific audience: trustees, owners, or tenants. Keep everyone informed instantly.
Load documents or quotes that require trustee sign-off. Trustees vote within the system and a full record is maintained - ideal for scheme decisions requiring transparency.
Residents log complaints with supporting media (images, audio). Only trustees and the complainant can view the complaint - ensuring anonymity across the complex.
Tenants register domestic worker detail. Trustees have full visibility for security and access management purposes.
Tenants register vehicle information. Trustees have full visibility for security and access management purposes.
Free to register. Billed per unit, per month. No lock-in.